Estonia is one of the most advanced countries in the world when it comes to the development of digital society. The first steps towards the digital transformation of the public sector were made in 1994 by creating a strategic development plan entitled “Principles of Estonian Information Policy” which defines the development of digital technologies. Today, […]
The Federal Ministry of Justice adopted a new Rulebook on the single administrative place in the Federation of Bosnia and Herzegovina. This act marks a clear commitment of the Ministry and the Government of FBiH to build a culture of service delivery in the public administration oriented towards the user. A single administrative place is […]
Representatives of the Public Administration Reform Coordinator’s Office held a meeting with representatives of UNDP and the alliance of Municipalities and Cities of FBiH, and discussed potential cooperation on the implementation of the “E-newborn” project in the municipalities and cities of the Federation of BiH entity. They discussed the modalities of implementing the project specifically […]
Representatives European Union Delegation in Bosnia and Herzegovina Karel Lizerot, Florian Houser, Giulio Crespi, Taru Kernisalo, Dominika Sikorska and Jelena Maksić visited the Municipality Centar. On this occasion, Mayor Srđan Mandić and Assistant for General Administration Jasna Beba presented to them the “E-bebe” project, which the Municipality Centar has been successfully implementing since November 2021. […]
As part of the implementation of the ‘E-baby’ project, which began in November last year, 600 babies were registered electronically in the registry books of the Municipality Centar, according to the official website of the Municipality Centar. As a reminder, the project was launched on the initiative of PARCO in Bosnia and Herzegovina, and it […]
From building to building, from one counter to another. Everyone is familiar with the scenario when we want to submit a request or pick up the necessary documentation. Digitization is for now just a distant dream and a word listed in Strategies which are not implemented, writes N1. Waiting, going to one and then to […]
Infinitely long queues are in front of BiH institutions as well as endless waiting. Sometimes it takes several hours to get just one paper, or you are missing just that one paper. We are lagging behind in the digitization process, and in the meantime we are classified as an ‘ignorant country’, announced N1 television. If […]
Improvement of public administration and public services through the introduction of quality management instruments in public administration institutions is perceived as one of the key prerequisites for the sustainability of public administration reform and better performance of public administration. The use of these instruments, i.e. models, tools and standards in modern public administration is an […]
