A workshop was held for the project Systematic measurement of user satisfaction of services provided by administrative bodies

The Public Administration Reform Coordinator’s Office (PARCO) and Transparency International on Friday, September 25, 2020. in Sarajevo, held a workshop with representatives of the Ministry of Justice of the Federation of BiH, the Ministry of Administration and Local Self-Government of RS, civil service agencies of BiH and RS and representatives of the Human Resources Department […]


A workshop was held to examine customer satisfaction

Representatives of the Public Administration Reform Coordinator’s Office (PARCO) and the “Infohouse” Sarajevo Foundation held a workshop with colleagues from the Agency for Prevention of Corruption and Coordination of the Fight against Corruption (APIK) on the topic of users satisfaction survey on Thursday, September 24, 2020. Earlier, the above-mentioned institutions signed a memorandum of cooperation, […]


The Brcko District published the names of 4,500 people employed in public administration bodies

The Register of Employed Persons and the Register of Appointed Persons in Public Administration Bodies, Institutions, Public Enterprises, Institutions, Institutes and Funds of the Brčko District of BiH have been published on the website The data that have been submitted so far are currently available in the registers and the data will be updated […]


Online round table “LGBTQI rights and open government in BiH” held

On Wednesday, August 12, 2020, as an online event, a round table “LGBTQI rights and open government in BiH” was held, organized by the German GIZ and the Public Administration Reform Coordinator’s Office (PARCO). The event presented key findings and recommendations from the research conducted within the pilot project “Inclusion of LGBTQI issues in open […]



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Dragan Ćuzulan
Coordinator for public administration reform in BiH

Dear visitors,

Welcome to the redesigned web site of the Public Administration Reform Coordinator’s Office.

After nine years in service, our web site received the new looks, functionalities, and the contents. Based on the previous analyses of the web site contents, new looks has been adjusted to you, so you could have the insight, in as easiest and as simplest possible manner, in the activities of the Public Administration Reform Coordinator’s Office, as well as find out more on a very important process for our country – process of public administration reform. Information on this web site aims at contributing to a better understanding of the process of public administration reform, as well as showing to you that our commitment for transparency and openness is not only declarative, but that we really are transparent and open. Multitude of documents of public significance, that we made available, demonstrate it.

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