Representatives of the Public Administration Reform Coordinator’s Office held a training for civil servants

Yesterday, representatives of the Public Administration Reform Coordinator’s Office held a training session for civil servants entitled “Modernization and improvement of the work of organizations with the CAF tool”. The participants were able to get acquainted with the CAF 2020 tool as an advanced instrument for improving the work of public administration, as well as […]


With the electronic signature, Bosnia and Herzegovina wants to reduce bureaucracy

Public administration reform, digitization and the introduction of electronic signatures are some of the key reforms facing Bosnia and Herzegovina if it wants to improve all segments of everyday life, including the economic picture. Public Administration Reform Coordinator (PARCO) Dragan Ćuzulan and Director of the Agency for Identification Documents, Records and Data Exchange BiH (IDDEEA […]


Public consultations: Work program of Public Administration Reform Coordinator’s Office for 2024

The work plan of the Public Administration Reform Coordinator’s Office for 2024 was published on the e-consultation portal. Online consultations will be conducted in the period from September 13, until September 28, 2023. Interested parties can send comments exclusively through the e-consultation portal, during the specified period. Purpose In accordance with Art. 7 and Art. […]


A new state law on freedom of access to information was adopted

At yesterday’s session, the House of Peoples of Bosnia and Herzegovina (BiH) adopted the Law on Freedom of Access to Information of BiH after it was also adopted in the House of Representatives. Nine delegates voted for the Law, and four were against it, writes CIN. In the previous period, this law caused numerous controversies […]



Contact the

Dragan Ćuzulan
Coordinator for public administration reform in BiH

Dear visitors,

Welcome to the website of the Public Administration Reform Coordinator's Office.

Following new trends and being guided by the idea of Proactive Transparency, our website has been refreshed. In order to contribute to a better understanding of the public administration reform process, we have decided to enrich the content with new information that is easily accessible, precise, clear and concrete. This means that we are not only declaratively committed to transparency and openness, but that we are indeed doing so.

Documents of public importance are available on our website. Now you can get information regarding work and projects of the Public Administration Reform Coordinator's Office in an easier and simpler way and find out about the processes, results and benefits that public administration reform brings to the citizens of Bosnia and Herzegovina.

The redesign of the website was supported by the Government of the Federal Republic of Germany within the Program of Strengthening Public Institutions in BiH, which is implemented by GIZ.

We are open for your comments and suggestions that you can send to

Thank you for visiting our website.

With respect,

Public Administration Reform Coordinator's Office

Kako ocjenjujete efikasnost javne uprave u Bosni i Hercegovini posljednjih godina?