The Director of ReSPA assigned the CAF Effective Beneficiary label to the Public Administration Reform Coordinator’s Office

21/02/2025

Yesterday, the Director of the Regional School of Public Administration, Maja Handijska Trendafilova, visited the Public Administration Reform Coordinator’s Office and held a meeting with the Deputy Coordinator for Public Administration Reform, Amira Mašović, and associates. One of the topics of the meeting was the improvement of cooperation between the two organizations, and in particular, […]

The Public Administration Reform Coordinator’s Office has been awarded the European CAF Effective User Label certificate

03/12/2024

The Regional School of Public Administration (ReSPA) awarded the Public Administration Reform Coordinator’s Office with the CAF Effective User Label. Namely, the Public Administration Reform Coordinator’s Office as an organization initiated the introduction of a quality management system in public administration back in 2010, and has itself implemented three cycles of self-assessment in its work […]

The Public Administration Reform Coordinator’s Office applied for the CAF Effective User designation

05/09/2024

After the third cycle of implementation of the system for quality management in the civil service, i.e. the Common Assessment Framework (CAF), the Public Administration Reform Coordinator’s Office previously applied for the prestigious label “Efficient user of CAF” at the Regional School for public administration (ReSPA). The organization has the right to be awarded this […]

The Ministry of Civil Affairs was the first ministry in BiH to receive the ‘CAF Effective User’ certificate

16/07/2024

Representatives of the Regional School of Public Administration (ReSPA), which also includes the Regional Quality Management Center (RQMC), decided to award the Ministry of Civil Affairs of Bosnia and Herzegovina with the “CAF Effective User” certificate. This certificate confirms that the work processes and results of the Ministry’s activities are based on the principles of […]

Continuation of CAF implementation in Orašje

30/05/2024

In the previous two days, the project of municipal environmental management in Bosnia and Herzegovina (MEG2), implemented by UNDP, organized a two-day workshop for improving the work of public administration using the CAF quality management tool in the city of Orašje. On this occasion, employees of the Public Administration Reform Coordinator’s Office, Kenan Avdagić and […]

Deputy coordinator Amira Mašović participated in the conference “Localization of the work result measurement system”

26/04/2024

Deputy Coordinator for Public Administration Reform, Amira Mašović, participated in the conference entitled “Localization of the Work Results Measurement System”, which was held today in Sarajevo. Mašović emphasized that the public administration reform, which is being carried out in Bosnia and Herzegovina, foresees the introduction of the quality management system in the public sector (CAF). […]

CAF was presented in Orašje, Gračanica and Žepče

07/03/2024

In the previous two days, representatives of the Public Administration Reform Coordinator’s Office, Miroslav Zeković and Kenan Avdagić, in cooperation with representatives of the UNDP Municipal Environmental Management Project, presented a tool for quality management in public administration, the Common Self-Assessment Framework (CAF), in Orašje, Gračanica and Žepče. Namely, in the previous period, this tool […]

Experiences of Bosnia and Herzegovina on CAF presented in Novi Sad

25/01/2024

The representative of PARCO, Kenan Avdagić, participated today in Novi Sad at the event “Open days for CAF in Serbia”. Namely, in the organization of the Regional School for Public Administration (ReSPA) and the Ministry of State Administration and Local Self-Government of the Republika Serbia, an event was organized that brought together international and regional […]

The revision of the process for delivering the CAF label has begun

26/10/2023

A representative of the Public Administration Reform Coordinator’s Office participated in the first of several workshops for the revision of the feedback process for delivering the CAF label in public administration. Namely, this designation is awarded to organizations that have successfully implemented the European quality management tool CAF 2020 (Common Assessment Framework 2020) and that […]

Report on self-assessment of the organization according to the CAF model is presented

09/05/2023

Yesterday, members of the working group for the implementation of the CAF model in PARCO, presented to the management of the institution the Report on the self-assessment of the organization according to this European model for quality management. Namely, in cooperation with the Regional School for Public Administration (ReSPA) and the Institute for Public Administration […]

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