The representative of PARCO, Kenan Avdagić, participated today in Novi Sad at the event “Open days for CAF in Serbia”. Namely, in the organization of the Regional School for Public Administration (ReSPA) and the Ministry of State Administration and Local Self-Government of the Republika Serbia, an event was organized that brought together international and regional experts in quality management of public administration, whose goal was to raise awareness of the importance of this process in public administration in Serbia.
Kenan Avdagić presented to the audience the experiences in Bosnia and Herzegovina, which started the gradual introduction of the European tool for quality management, CAF, into public administration institutions ten years ago. Currently, more than 30 institutions in our country have introduced this tool, and one of them has received the certified recognition of the “CAF Label”, as an indicator of exceptional excellence in work.
Mr. At the event in Serbia, Avdagić pointed out that the CAF is an excellent tool as a base for reform processes that lead every organization to work more efficiently and effectively, and that success in the implementation of this tool is possible only if exceptional commitment from the leadership in the organization is enabled.
You can find out more about quality management and the CAF tool at the following link.