One of the EU recommendations for Bosnia and Herzegovina within the reform area of ​​Service Delivery refers to improving user-friendly administration, by introducing activities envisaged in the Action Plan for Public Administration Reform, according to the agreed roadmap (in cooperation with OECD – SIGMA), with clear deadlines and institutional responsibilities. Considering the above, the Public […]

The Civil Service Agency of BiH, in cooperation with the Public Administration Reform Coordinator’s Office, organized a workshop yesterday in Sarajevo titled “Modernization of Public Administration with the Help of CAF Tools”. Kenan Avdagić, a representative of the PARCO, presented to his colleagues from the civil service how an organization can be more efficient and […]

A new, regular meeting of CAF correspondents from all over Europe was held in Copenhagen on Wednesday. Namely, under the auspices of the Kingdom of Denmark, and in organization of the European Institute for Public Administration (EIPA), representatives of the countries were presented with new methods and successful stories of improving public administration. At this […]

Employees of the Public Administration Reform Coordinator’s Office, Miroslav Zeković and Kenan Avdagić, held a workshop on prioritization and development of an Action Plan in accordance with the CAF model in Sarajevo for representatives of the Legislative Office of the Council of Ministers of BiH over the past two days (September 22 and 23, 2025). […]