Bulky and inefficient – that’s how public administration in BiH could be briefly described. “Almost 80 percent of citizens believe that they get a job in public administration through connections, and the same percentage of people see corruption in public administration, which is really devastating data. Also, almost 80 percent of respondents do not trust […]

Although the authorities have repeatedly announced the reform of public administration, the register of employees and the control of employment in public institutions, very little has been done in practice, writes Nezavisne novine. In the Public Administration Reform Coordinator’s Office, they confirmed to us that the institutions of BiH continue to implement the measures from […]

Bosnia and Herzegovina, unlike the countries in the region, has just stepped into the era of digital transformation of public administration, which ultimately aims to enable citizens and business entities to provide faster and simpler services from public institutions, reports Hayat television. The digital transformation of public administration is an important benefit in restoring public […]

Estonia is one of the most advanced countries in the world when it comes to the development of digital society. The first steps towards the digital transformation of the public sector were made in 1994 by creating a strategic development plan entitled “Principles of Estonian Information Policy” which defines the development of digital technologies. Today, […]