With the goal of sustainable use of the CAF as a simple and efficient model for improvement of work quality and services provided by the institutions, and the possibility that public administration experts provide support to the interested institutions, in 2015, 15 persons form the Public Administration Reform Coordinator’s Office and the Civil Service Agency of BiH were trained to become CAF trainers. During 2016 and 2017, CAF trainers contributed in providing support to eight institutions which had expressed interest for introduction of the CAF model. In November 2017, the second round of training of new CAF trainers was conducted as a continuation of the strengthening of capacities. Management of the following institutions appointed their representatives for the CAF Train the Trainers program, and the readiness of the institution was expressed that certified trainers would continue to provide support to other, similar institutions:
- Agency for Identification Documents, Registers and Data Exchange of BiH
- Agency for Statistics of BiH
- Civil Service Agency of BiH
- Civil Service Agency of RS
- Civil Service Agency of FBiH
- Agency for Development of Higher Education and Quality Assurance of BiH
- High Judicial and Prosecutorial Council
- Institute of Metrology of BiH
- Public Administration Reform Coordinator’s Office
- Office for European Integration, Funds, Public Relations and Quality by International Standards of the Central Bosnia Canton
It is expected that in the coming period even more institutions will apply for the CAF implementation, so the pool of CAF experts and trainers in BiH is ready to provide support.
Training was held by the international CAF expert Nick Thijs and Tihana Puzić, Senior Advisor GIZ Program of Strengthening of Public Institutions.