In the previous two days, representatives of the Public Administration Reform Coordinator’s Office, Miroslav Zeković and Kenan Avdagić, in cooperation with representatives of the UNDP Municipal Environmental Management Project, presented a tool for quality management in public administration, the Common Self-Assessment Framework (CAF), in Orašje, Gračanica and Žepče.
Namely, in the previous period, this tool was adapted to local self-government, with an emphasis on the creation of a certain number of measurable indicators, which gives special value to the cooperation of the PARCO and UNDP.
The representatives of PARCO explained to those present the ten steps that need to be implemented during the assessment according to the CAF model, and they emphasized that this is a tool for public administration reform, for organizations. Also, in the coming period, representatives of the Public Administration Reform Coordinator’s Office, as well as the Agency for the Civil Service of Bosnia and Herzegovina, will provide support to the employees of these three local governments, on their way to becoming a more efficient and effective organization, and thus to improve their services to citizens.